Privacy Policy

Privacy Policy - The Basics

1. Information We Collect
Personal Information You Provide
We may collect the following types of personal information when you visit our website or make a purchase:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through third-party processors)

• Account login details (if you create an account)

Automatically Collected Information
We may also collect information automatically through cookies and tracking technologies, such as:

• IP address

• Browser type and version

• Device type

• Referring website or source

• Browsing behavior on our website (e.g., pages viewed, time spent)

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders

• Provide order updates and customer service

• Send promotional emails and product updates (with your consent)

• Personalize your shopping experience

• Improve our website and product offerings

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

3. Sharing Your Information
We do not sell your personal information. We may share your data with:

• Service Providers: Such as payment processors, shipping carriers, and email marketing platforms

• Legal Authorities: If required by law or to protect our legal rights

• Third-Party Analytics Tools: For performance tracking (e.g., Google Analytics)

4. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your browsing experience. You may disable cookies in your browser settings, but some site features may not function properly.
5. Your Choices

• Marketing Emails: You can opt out of receiving promotional emails at any time by clicking “Unsubscribe” in our emails.

• Account Info: You may update or delete your account information by logging into your account or contacting us directly.

• California and Florida Residents: You may have additional rights under state laws, including the right to access or delete your personal data. Contact us to exercise these rights.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will take appropriate steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.
9. International Users
This website is intended for users in the United States. If you are accessing the site from outside the U.S., you do so at your own risk, and you are responsible for compliance with local laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sanibel Captiva Coffee Company
P.O. Box 190
Sanibel, FL 33957
Phone: 239-829-3660